Our deliveries are customarily handled by Royal Mail, in second class. In some instances you can choose a first class delivery instead, subject to a higher charge (see below). In most cases, deliveries take 1-2 business days in first class, and 2-3 business days in second class. Due to Brexit, we deliver only within the UK.

We accept order cancellations and product returns, and give you a full refund for your purchase as long as you return the products to us in good condition, unused and product packaging undamaged. Additionally, you'll need to notify us at team@piacha.co.uk latest within 15 days of receipt that you wish to return the products. We do not refund the costs of any returns, unless products were faulty or damaged upon receipt to you. See our full terms here.

For further detail on delivery charges and times, please contact us at team@piacha.co.uk.